Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst, Louisville, KY

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  • New Catalyst
  • Louisville, KY

Job Description

Job Description

Job Description

We’re hiring Customer Service Representatives to join our fast-growing, mission-driven outreach and marketing team . In this public-facing role, you’ll represent impactful nonprofit campaigns and connect communities to causes that matter— no cold calling, no call centers—just real conversations with real impact.

Whether you're looking to start your career, change industries, or find work that aligns with your values, we provide paid training, mentorship, and growth opportunities every step of the way.

💡 Who We Are

We partner with leading nonprofits, advocacy groups, and ethical brands to promote social causes through face-to-face outreach, grassroots marketing, and community-based events . Our team is passionate about building authentic connections and driving meaningful change at the local and national levels.

🎯 What You’ll Do

As a Customer Service Representative, you’ll help bring nonprofit missions to life by:

  • Representing nonprofit partners at live events, fundraisers, and outreach campaigns

  • Engaging with community members in a friendly, professional, and informative way

  • Delivering compelling messaging about important causes and initiatives

  • Educating the public about the goals, impact, and values of each campaign

  • Building long-term supporter relationships that encourage ongoing engagement

  • Collaborating with your team to ensure event and campaign success

  • Upholding values of compassion, integrity, and professionalism in every interaction

Who We’re Looking For

No prior customer service or outreach experience? No problem! We’re looking for motivated, people-first individuals with a strong desire to learn and contribute to something meaningful.

You're a strong fit if you:

  • Have excellent interpersonal and communication skills

  • Enjoy talking to people and thrive in fast-paced, face-to-face environments

  • Are passionate about nonprofits, advocacy, or social impact work

  • Are reliable, coachable, and eager to grow within a team

  • Are 18+ and legally eligible to work in the U.S.

🌟 What You’ll Gain

We believe in empowering our team to thrive—personally and professionally.

  • 💰 Weekly pay + performance-based bonuses

  • 📚 Paid training in customer engagement, campaign messaging, and donor relations

  • 🚀 Career advancement into leadership, campaign management, and brand ambassador roles

  • 🌍 Opportunities to travel and support national events

  • 🤝 A collaborative, inclusive culture that values your voice

  • 💼 Hands-on experience in fundraising, marketing, and community outreach

  • 🎯 Work that makes a real difference in people’s lives

🌈 Start Your Purpose-Driven Career Today

This isn’t just another job—it’s your opportunity to grow your career while creating lasting social impact .

👉 Apply now to become a Customer Service Representative and help us connect communities to causes— one conversation at a time.

#LI-onsite

Job Tags

Weekly pay, Local area,

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