Customer Support / Call center Rep : (Required 20 candidates) Job at Computing Concepts Inc, Columbus, OH

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  • Computing Concepts Inc
  • Columbus, OH

Job Description

Job Description

Job Description

Client : Financial client

Location: Columbus, OH

Position: Customer Support Rep

Pay Rate: $19.17/hr on W2

Minimum education: High School

Schedule: onsite (5 days/ week) for 6 months then Hybrid (3 days onsite, 2 days remote)

Training: Training for 1 month (Remote), paid ($19,17/hr)

Required to work in Shifts between 6am to 10pm. (8 hours/ day)

Preference for 1 of the following criteria:
• College Degree
• Previous contact center experience

Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on clients' accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center

Job Tags

Shift work,

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