Job Description

Account Manager

Salary $65,000 year plus commission

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the Account Manager position is for you!

We are seeking a dynamic and team-oriented individual to join our spirited team!

As the Account Manager for the Healthcare Workforce1 Career Center (HCWF1CC), you will build business relationships with businesses in the 5 boroughs that employ healthcare professionals in clinical and non-clinical roles. The primary focus will be on clinical positions including but not limited to: Certified Nursing Assistants, Licensed Practical Nurses, Nurse Practitioners, Occupational Therapists, Registered Nurses, Physical Therapists and Physician Assistants. A successful Account Manager will ascertain the hiring needs of the employer and attain a commitment to fill a specific position(s) during an agreed upon timeframe utilizing the HCWF1CC recruitment services. The Account Manager will also source for and engage with appropriate candidates to fill the identified vacant positions. This is a full cycle Account Manager role with a focus on both developing business relationships and matching clients to available opportunities. This position requires a combination of both in-office activities and in-field business-to-business engagement.

Responsibilities

Successful Elements:

• Develop relationships with businesses in the five boroughs in the healthcare field and attain a commitment from the employer to fill their vacancies using the Workforce1 Career Center System
• Maintain and grow existing relationships with our portfolio of businesses to assess additional needs, attain feedback, cross-sell and promote exclusivity
• Work collaboratively with center operations and marketing teams to build awareness and interest in Workforce1 recruitment services
• Generate and submit job orders by effectively and accurately documenting employer information, position-specific job descriptions, number of openings, timeframe to fill, and any other detail that will lead to successful job placement
• Enter employer information into all appropriate databases and monitor employer activities
• Coordinate delivery of services and fulfillment of job orders with the HCWF1CC team, with a focus on direct fulfillment
• Confirm the fulfillment of job orders by attaining a written confirmation from the employer(s)
• Pitch, close and schedule virtual, on-site and off-site recruitment events
• Provide, as required, target estimates/goals and weekly, monthly, and quarterly progress reports
• Maintain organized database of clients and keep detailed documentation of all contacts, engagements, re-engagements, cold-calls, targets, leads, and conversions
• Participate in quarterly and yearly sales forecasting and the creation of business development and employer outreach plans
• Develop and maintain subject matter expertise in the Healthcare sectors and related subsectors
• Implement recruiting processes and initiatives
• Source for qualified job candidates
• Receive and review resumes of job applicants
• Screen applicants for job openings
• Attend job fairs, networking events and information sessions for hiring
• Build and coordinate a pipeline of qualified jobseekers through recruitment events, reengagement of Individual Training Grant customers, Community Based Organization referrals, walk-in traffic and direct advertising
• Initiate a high level of engagement and reengagement of clients via phone and email
• Manage virtual, on-site and off-site recruitment events on behalf of employers
• Understand, in detail, the needs of business clients regarding their open job opportunities
• Assess jobseekers' skills and job readiness
• Reach weekly and quarterly goals by maintaining high activity levels
• Track progress for weekly reports
• Share information with appropriate staff and/or funding agencies
• Help ensure that positive outcomes and goals are met as required by contract
• Meet Key Performance Indicators (KPI's) on a weekly, monthly, and annual basis

Qualifications

Required Experience:

• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Knowledge of and experience in healthcare industry preferred
• Ability to maintain flexibility as needs of contract or contractor require
• Sales or marketing experience preferred
• Strong knowledge of Microsoft Office programs

Required Education:

• Bachelor's Degree Required

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

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